About Auto Claim Solutions
Our Mission
At Auto Claim Solutions (ACS), we are committed to helping individuals navigate the complex world of auto insurance claims with fairness, transparency, and expertise. Founded by Michael Diaz, ACS specializes in Diminished Value claims and Total Loss Dispute Reports, ensuring that our clients receive the full compensation they deserve after an accident.
With a team of experienced professionals, ACS has built a reputation for advocating for vehicle owners and securing the best possible outcomes in insurance settlements.
Meet Our Leadership
Michael Diaz – Founder & CEO
With over 40 years of experience in the automotive industry, Michael Diaz founded ACS with a mission to level the playing field between insurance companies and vehicle owners. His deep understanding of vehicle valuation, insurance negotiations, and auto claims has allowed ACS to recover millions in settlements for its clients. Michael believes that no one should settle for less than what they are rightfully owed, and he has made it his life’s work to fight for fair compensation.

Michael Diaz of Auto Claim Solutions – Authority Magazine
Michael Diaz is the President of Auto Claim Solutions, a leading provider of comprehensive auto claim management services. With over 40 years of experience in the automotive and insurance industries, Michael has developed deep expertise in streamlining the auto claims process for vehicle owners and insurance companies. His company is a trusted advocate for clients facing diminished value claims and total loss disputes. READ MORE
Lisa Love Diaz, MBA – Vice President
Lisa brings a wealth of financial expertise to ACS, ensuring that the company operates with precision, efficiency, and strategic foresight. With an MBA in Finance from the University of Rochester and a B.S. in Mechanical Engineering from Cornell University, Lisa has held leadership roles in financial governance, capital management, and business case development at major corporations like Intercontinental Hotels Group (IHG) and ABM.
Her analytical skills and strategic planning help ACS stay at the forefront of the auto claims industry, providing data-driven insights and ensuring that clients receive accurate and well-documented claim evaluations.
Our Services
- Diminished Value Claims – We assess and reclaim the loss in your vehicle’s value after an accident, ensuring fair compensation.
- Total Loss Dispute Reports – If your vehicle is declared a total loss, we provide independent appraisals to challenge undervalued insurance offers.
Why Choose ACS?
✔ Expertise You Can Trust – Backed by industry veterans in auto claims, finance, and valuation
✔ Proven Track Record – Successfully negotiated millions in claim settlements
✔ Client-First Approach – We handle the entire process, ensuring a stress-free experience
With over 40 years of automotive industry experience, our team leverages expert appraisals and effective negotiation strategies to secure fair and accurate settlements for our clients. We handle all aspects of your claim, making the process smooth and stress-free.
Client Testimonials
Our clients’ satisfaction speaks to our commitment to excellence:
“Auto Claim Solutions (ACS) did an amazing job negotiating a significant settlement for the diminished value and loss of use on my commercial tow truck—something I never would have been able to achieve on my own. The team at ACS was fantastic to work with. They were professional, knowledgeable, and true experts in negotiations. I highly recommend their services to anyone in need of help with claims.”
— C. Jackson, Owner – trucking co.
“When my 2017 Toyota RAV4 was involved in a collision and my insurance company decided to total it, I felt completely overwhelmed. The local body shop referred me to Auto Claim Solutions (ACS). From the very first conversation, Mr. Diaz and the team at ACS were patient, professional, and reassuring. They explained everything to me in terms I could understand, which was such a relief. I am so grateful for their kindness and guidance during such a difficult time.”
— Susan Richey
Contact Us
If you’re facing undervalued settlements, unfair total loss valuations, or diminished value claims, don’t settle for less. Contact Auto Claim Solutions today and let us help you navigate the complexities of auto insurance claims to secure the compensation you deserve.
Licensed in Georgia, North Carolina, South Carolina, Texas, and Florida.
GA License 3747404